Questions, answered

However suits you: text, email, voice note or a quick call. I confirm receipt within business hours, give you a time window, and report back when it’s done. Most clients just forward things the moment they think of them.

Absolutely. Every engagement starts with a signed confidentiality agreement, access is granted on a need-to-know basis, and credentials are stored in an encrypted vault — never in plain messages. I’m also happy to work under your own NDA.

Standard coverage is Monday to Friday, 8am to 6pm your time, with same-day responses. Executive plans include priority same-day handling and weekend cover for travel or events. True emergencies get my personal number.

Both. Around 80% of tasks — scheduling, bookings, inbox, bills, research — happen remotely. Errands, event days and home checks happen in person across the metro area. Travel support goes wherever you go.

Usually within a week. After a free intro call and one onboarding session (about 45 minutes), I can take tasks immediately. Urgent needs — an event next weekend, a trip on Thursday — get fast-tracked.

That’s exactly what monthly billing is for — no contract, cancel any time with 14 days’ notice. Many clients start with a single busy month and stay because the calm is addictive.

Your plan covers my time. Anything I buy or book on your behalf is approved by you first (with limits we agree up front), then billed at cost with receipts attached. No markups, ever.

Yes — upgrade any time with immediate effect, downgrade at the next cycle, and cancel monthly plans with two weeks’ notice. Annual plans refund remaining full months. See pricing for details.